Legal

Website Service
Agreement

Effective Date: May 28, 2026  ·  Last Updated: June 5, 2026

Please read this Agreement carefully before purchasing any service from Luxly Creations. By submitting payment, filling out any form, approving work, or using any service provided by Luxly Creations, you acknowledge that you have read, understood, and agreed to all terms outlined in this Agreement. If you do not agree, do not purchase or use our services.

Table of Contents

  1. Services Provided
  2. Pricing & Payment Terms
  3. First Month Promotion
  4. Term of Agreement
  5. Ownership & Intellectual Property
  6. Domain Ownership & Management
  7. 12-Month Loyalty Reward
  8. Website Edits & Revisions
  9. Late Payments & Non-Payment
  10. Cancellation Policy
  11. Refund Policy
  12. No Guarantee of Results
  13. Client Responsibilities
  14. Hosting & Third-Party Services
  15. Limitation of Liability
  16. Dispute Resolution & Arbitration
  17. Indemnification
  18. Chargebacks & Payment Disputes
  19. Governing Law
  20. Modifications to Terms
  21. Acceptance of Agreement
01
Services Provided

Luxly Creations agrees to provide website-related services including but not limited to: website design and development, mobile optimization, SEO setup, click-to-call integration, click-to-text integration, lead capture forms, missed call text-back workflow, contact form follow-up workflow, internal notification workflow, landing page design, hosting and maintenance services, domain management, and other agreed digital services.

Services included depend on the selected package and any written agreement between Luxly Creations and the Client. Luxly Creations reserves the right to adjust, update, or modify services offered at any time with reasonable notice to the Client.

02
Pricing & Payment Terms

Client agrees to the following fee structure:

  • One-time setup fee: $449.00 — due upon agreement to begin services
  • Monthly hosting subscription: $249.00 per month — begins after site goes live

Payments are processed through Luxly Creations' designated payment processor. Monthly subscription payments are automatically recurring unless otherwise agreed in writing. All fees are in United States Dollars (USD).

Failure to make payment by the due date may result in immediate suspension or termination of services as outlined in Section 9 of this Agreement.

03
First Month Promotion

As a new client promotion, Luxly Creations waives the first month of the $249.00 monthly hosting fee for all new clients who pay the $449.00 setup fee in full. This means:

  • Month 1 hosting: $0.00 (waived)
  • Month 2 onward: $249.00 per month

This promotion applies to new clients only and is subject to change at any time for future clients. The promotion does not apply to clients who have previously held an active account with Luxly Creations. Luxly Creations reserves the right to modify, suspend, or discontinue this promotion at any time without prior notice to prospective clients.

04
Term of Agreement

This Agreement begins on the date of the Client's first payment and remains in effect for a minimum term of twelve (12) consecutive months. Client acknowledges and agrees that this is a subscription-based service agreement with a minimum commitment period.

After the initial 12-month term, this Agreement automatically continues on a month-to-month basis until either party provides written notice of cancellation in accordance with Section 10 of this Agreement.

05
Ownership & Intellectual Property

All website designs, layouts, systems, funnels, graphics, automations, workflows, code, structures, branding elements, and related intellectual property created by Luxly Creations remain the sole and exclusive property of Luxly Creations during the active term of this Agreement.

Client is granted a limited, non-exclusive, non-transferable license to use the website and related systems solely during the active subscription period. This license terminates immediately upon cancellation, non-payment, or any breach of this Agreement.

Client-provided materials such as logos, photos, and written copy remain the property of the Client. By submitting such materials to Luxly Creations, Client grants Luxly Creations a non-exclusive license to use them for the purpose of building and maintaining the Client's website and for portfolio or marketing purposes.

06
Domain Ownership & Management

All domain names purchased, registered, or managed on behalf of the Client by Luxly Creations are and shall remain the sole property of Luxly Creations for the duration of the subscription. The domain is included as part of the monthly hosting service and is provided to the Client on a rental basis.

Important: The domain name associated with your website is owned and managed by Luxly Creations. As a subscriber, you are granted the right to use the domain while your account remains active and in good standing. Upon cancellation or termination of services, domain access and use rights are immediately revoked.

Luxly Creations reserves the right to reassign, repurpose, or otherwise use any domain if the Client's account is cancelled, terminated, or in default. Luxly Creations shall not be liable for any business losses, revenue losses, or damages resulting from the reassignment of a domain following cancellation or termination.

If Client wishes to obtain full ownership of the domain, this may be arranged as part of the buyout process described in Section 7 of this Agreement, subject to approval by Luxly Creations.

07
12-Month Loyalty Reward

Luxly Creations values long-term client relationships and rewards Client loyalty with the following program:

🏆 12-Month Loyalty Reward

Clients who complete twelve (12) consecutive months of uninterrupted active subscription — with no missed payments, no cancellations, and no defaults — will receive the following at no additional cost:

  • Full ownership and transfer of the website design, code, and all associated files
  • Full ownership and transfer of the domain name

This reward is valued at $1,450.00 and is provided as a thank-you for Client's commitment and loyalty. Transfer will be completed within 30 days of the 12-month anniversary date upon written request by the Client.

Early Cancellation — Buyout Option: If Client cancels or terminates this Agreement before completing the full 12-month term, Client forfeits eligibility for the loyalty reward. To obtain ownership of the website design and domain prior to completing 12 months, Client must pay a flat buyout fee of $1,450.00, which covers domain transfer, website code ownership, and all associated design rights.

The buyout option must be requested in writing and is subject to review and approval by Luxly Creations. Luxly Creations reserves the right to deny any buyout request at its sole discretion. Payment of the buyout fee does not waive any outstanding subscription balances owed.

If Client cancels and does not request or complete the buyout within 30 days of cancellation, Luxly Creations reserves the right to reassign or repurpose the domain and website without further notice or obligation to the Client.

08
Website Edits & Revisions

Luxly Creations includes one (1) round of revisions at the time of initial website delivery. This revision round allows the Client to review the completed website and submit a single consolidated list of requested changes. Luxly Creations will implement reasonable revisions within this single round.

After the initial revision round is complete, all future edits, updates, or changes to the website must be submitted via written email request to info@mail.luxlycreations.com. Future edit requests will be evaluated on a case-by-case basis and may be subject to additional fees depending on the scope of the requested changes.

Luxly Creations reserves the right to decline revision requests that are excessive, repetitive, outside the original scope of work, or inconsistent with the agreed design direction. Minor content updates such as phone number, address, or hours changes may be accommodated at Luxly Creations' discretion as part of the active subscription.

09
Late Payments & Non-Payment

If payment is not received within five (5) calendar days of the due date, Luxly Creations reserves the right to take any or all of the following actions without further notice:

  • Suspend the website and all associated automations
  • Disable hosted services and integrations
  • Remove domain access and DNS routing
  • Pause all ongoing support and maintenance
  • Terminate this Agreement

Client remains fully financially responsible for the remainder of the contract term regardless of service suspension or termination due to non-payment. Restoration of services following suspension due to non-payment may be subject to a reinstatement fee at Luxly Creations' discretion.

10
Cancellation Policy

Client may not cancel this Agreement before the completion of the initial 12-month term without written approval from Luxly Creations. Early cancellation does not waive Client's financial responsibility for any remaining balance due under this Agreement.

To cancel after the initial 12-month term, Client must provide written notice to info@mail.luxlycreations.com at least 30 days prior to the desired cancellation date. Cancellation requests submitted less than 30 days in advance may result in an additional month's charge.

Luxly Creations may terminate this Agreement immediately and without prior notice for any of the following reasons:

  • Non-payment or repeated late payment
  • Abusive, harassing, or threatening behavior toward Luxly Creations staff
  • Fraudulent activity or misrepresentation
  • Chargeback or payment dispute initiation
  • Violation of any term of this Agreement
  • Use of services for illegal or deceptive purposes
11
Refund Policy

All payments made to Luxly Creations are non-refundable. This includes the one-time setup fee, any monthly hosting fees paid, and any other amounts paid for services rendered or in progress.

Refunds, credits, or partial reimbursements may only be considered at the sole and exclusive discretion of the CEO of Luxly Creations on a case-by-case basis. No refund request is guaranteed to be approved. Client acknowledges that submission of payment constitutes full acceptance of this non-refund policy.

In the event that Luxly Creations is unable to deliver agreed services due to circumstances solely within Luxly Creations' control, a credit or partial refund may be offered at Luxly Creations' discretion as a goodwill gesture. This does not constitute a waiver of this refund policy for future transactions.

12
No Guarantee of Results

Luxly Creations does not guarantee specific outcomes including but not limited to: revenue increases, lead volume, sales performance, search engine rankings, Google Business placement, advertising performance, client acquisition, or business growth of any kind.

Client understands and acknowledges that business results depend on numerous external factors entirely outside of Luxly Creations' control including market conditions, competition, client follow-through, and industry trends. Luxly Creations' role is to provide the digital tools and infrastructure — the results depend on many factors beyond our services.

13
Client Responsibilities

Client agrees to fulfill the following responsibilities throughout the term of this Agreement:

  • Provide accurate, complete, and up-to-date business information
  • Submit requested content, assets, and materials in a timely manner
  • Respond to communications from Luxly Creations within a reasonable timeframe
  • Maintain lawful and ethical business practices
  • Not use the website, domain, or associated systems for illegal, fraudulent, abusive, or deceptive purposes
  • Promptly notify Luxly Creations of any changes to contact information or business details

Client is solely responsible for the accuracy, legality, and appropriateness of all content submitted to Luxly Creations for use on their website. Luxly Creations shall not be held liable for any claims arising from Client-submitted content.

14
Hosting & Third-Party Services

Luxly Creations utilizes third-party platforms and service providers to deliver its services. These may include but are not limited to hosting providers, domain registrars, CRM systems, automation platforms, SMS providers, email marketing services, and payment processors.

Luxly Creations is not responsible for outages, limitations, changes, or failures caused by third-party providers. This includes but is not limited to: hosting interruptions, SMS delivery failures, email delivery issues, domain propagation delays, API failures, platform policy changes, or software updates that affect service delivery.

Luxly Creations will make reasonable efforts to resolve third-party service issues in a timely manner but cannot guarantee uninterrupted service due to dependencies on external platforms.

15
Limitation of Liability

To the maximum extent permitted by applicable law, Luxly Creations and its owner, employees, contractors, and affiliates shall not be liable for any of the following, regardless of the cause or theory of liability:

  • Lost profits or lost business opportunities
  • Loss of data or data corruption
  • Website downtime or service interruptions
  • Indirect, incidental, special, or consequential damages
  • Reputation loss or brand damage
  • Advertising performance or marketing results
  • Actions or inactions of third-party service providers

In any event, Luxly Creations' total cumulative liability to Client under this Agreement shall not exceed the total amount paid by Client to Luxly Creations in the thirty (30) days immediately preceding the event giving rise to the claim.

Client expressly agrees that this limitation of liability is a fundamental element of the basis of the bargain between the parties and that Luxly Creations would not have provided services without such limitation.

16
Dispute Resolution & Arbitration

Luxly Creations believes that most concerns can be resolved through direct, good-faith communication. Client agrees to first contact Luxly Creations directly at info@mail.luxlycreations.com and allow a reasonable opportunity — no less than thirty (30) days — to resolve any concern or dispute before pursuing any formal process.

Binding Arbitration: If a dispute cannot be resolved through direct communication, both parties agree that the dispute shall be resolved exclusively through binding arbitration — not through litigation in any court of law. Both parties expressly waive any right to a trial by judge or jury.

Arbitration shall be conducted on an individual basis. Client waives any right to participate in a class action lawsuit or class-wide arbitration against Luxly Creations. Arbitration shall take place in the State of Texas under applicable arbitration rules selected by Luxly Creations at its discretion.

The arbitrator's decision shall be final and binding on both parties. Costs of arbitration shall be shared equally between the parties unless the arbitrator determines otherwise. Each party is responsible for their own legal fees and representation costs.

This arbitration agreement is intended to be broadly interpreted and applies to all disputes arising out of or relating to this Agreement, the services provided, or the relationship between Luxly Creations and the Client.

17
Indemnification

Client agrees to indemnify, defend, and hold harmless Luxly Creations and its owner, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, and legal fees arising from or related to:

  • Client-submitted content, images, or materials
  • Client's business practices or operations
  • Client's advertising or marketing activities
  • Violation of any law, regulation, or third-party right
  • Misuse of the website, domain, or any associated system
  • Any breach of this Agreement by Client
18
Chargebacks & Payment Disputes

Client agrees not to initiate chargebacks, payment reversals, or payment disputes for any services rendered, in progress, or under active subscription. This includes setup fees, monthly hosting fees, and any other amounts paid.

If Client initiates a chargeback or payment dispute, Luxly Creations reserves the right to immediately suspend all services, revoke website and domain access, and pursue recovery of all outstanding amounts. Client remains liable for all chargeback fees, collection costs, and any reasonable expenses incurred by Luxly Creations in connection with the dispute.

Luxly Creations will provide documentation of services rendered to any payment processor or financial institution investigating a dispute and will actively contest any chargeback it believes to be unwarranted.

19
Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. To the extent any court proceeding is permitted under this Agreement, the parties consent to the exclusive jurisdiction of the courts located in the State of Texas.

20
Modifications to Terms

Luxly Creations reserves the right to modify, update, or replace any part of this Agreement at any time. When changes are made, the updated Agreement will be posted on this page with a revised effective date. Continued use of services after any modification constitutes acceptance of the revised terms.

For material changes that significantly affect Client's rights or obligations, Luxly Creations will make reasonable efforts to notify active clients via email or SMS. It is the Client's responsibility to review this Agreement periodically.

21
Acceptance of Agreement

By submitting payment, filling out any intake form, approving any work, accessing any website or system, or using any service provided by Luxly Creations, Client confirms all of the following:

  • Client has read this Agreement in its entirety
  • Client understands all terms and conditions contained herein
  • Client agrees to be legally bound by this Agreement
  • Client is at least 18 years of age and legally authorized to enter into this Agreement
  • If acting on behalf of a business, Client has the authority to bind that business to this Agreement

Questions about this Agreement? Contact us before purchasing: info@mail.luxlycreations.com or (254) 322-3943. We're happy to clarify anything before you commit.

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